Psodex USA INC. Privacy Policy
This Privacy Policy describes how Psodex USA INC. (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you use our website, www.psodexusa.com (the “Site”).
Information We Collect
We collect several different types of information for various purposes to improve our services to you.
Personal Information: We may collect personal information, such as your name, email address, phone number, and mailing address, when you contact us through our website form or subscribe to our newsletter.
Usage Data: We may also collect usage data, such as the pages you visit on our Site, the time you spend on those pages, and the links you click. This data is collected through cookies and other tracking technologies.
Use of Your Information
We use the information we collect for various purposes, including:
To provide and maintain the Site
To process your requests and inquiries
To send you marketing and promotional materials (with your consent)
To improve the Site and our services
To comply with legal obligations
Sharing Your Information
We may share your information with third-party service providers who help us operate our business and the Site. These service providers are obligated to keep your information confidential and use it only for the purposes we have disclosed.
We will not share your personal information with any third-party for marketing purposes without your consent.
Data Security
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is entirely secure, and we cannot guarantee the security of your information.
Your Rights
You have certain rights regarding your personal information, including:
The right to access your personal information
The right to rectify inaccurate personal information
The right to request the erasure of your personal information
The right to object to the processing of your personal information
If you wish to exercise any of these rights, please contact us using the information below.
Children’s Privacy
Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. We will take steps to remove the information from our systems.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will post any changes on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us by email at info@psodexusa.com or by mail at:
Psodex USA INC. 9898 Bissonnet St
Ste 625 Houston, TX 77036
United States
2. Refund & Return Policy
Psodex USA INC. Refund & Return Policy
Thank you for your purchase from Psodex USA INC. (“we”, “us”, or “our”).
Returns
We accept returns of unopened and unused products within 30 days of purchase. If you wish to return a product, please contact us by email at info@psodexusa.com or by phone at +1 (844) 477-6339 to obtain a Return Merchandise Authorization (RMA) number. You will need to return the product to us in its original packaging with the RMA number clearly marked on the outside of the box.
Refunds
Once we receive your returned product and verify that it is unopened and unused, we will issue a full refund to the original payment method used for the purchase. Please allow up to 10 business days for the refund to appear in your account.
Shipping Costs
You will be responsible for the cost of shipping the returned product to us.
Non-Returnable Items
The following items are non-returnable:
Opened or used products
Custom-made products
Digital products
Exchanges
We do not offer exchanges at this time. If you would like to exchange a product for a different product, you will need to return the original product and place a new order.
Damages
If you receive a product that is damaged in transit, please contact us immediately by email at info@psodexusa.com or by phone at +1 (844) 477-6339 to arrange for a replacement.
Contact Us
If you have any questions about our Refund & Return Policy, please contact us by email at info@psodexusa.com or by phone at +1 (844) 477-6339.