REFUND AND RETURNS




Can I return my item if I change my mind?

Sadly we do not accept returns

My item was stolen, how can I get a refund?

Unfortunately, we are not responsible for lost or stolen items.

Once orders have left Psodex’s warehouse the package is in the care of the postal handler. The customer is required to submit a claim directly with the courier and follow their guidelines. USPS and FedEx recommend waiting 14 days before assuming a package is lost. After 14 days, please call the customer service team of the courier.

– USPS customer service: 1-800-275-8777 
– FedEx customer service: 1-800-463-3339 
– UPS customer service: 1-800-742-5877